24/7 Undercarriage Hotline · +1 866 436 7539 · [email protected]
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Pick the Hensley undercarriage service plan that fits your job-site.

Highway cuts, hard-rock quarries, urban demolition pads, bridge abutment benches, underground drifts and coastal stockyards each grind track groups differently. Match geology, excavator operating weight, track shoe width and ground pressure (kPa) before you lock wear surveys, staged kits and rebuild crews into one Hensley package. Final drive interfaces and sprocket pitch are confirmed against measured link stretch so digging depth and breakout force cycles do not force an early turn.

Site supervisor inspecting excavator track shoes with gauge tools

Six Worksites · Six Undercarriage Profiles

Highway & Asphalt Earthworks Plan

Triple-grouser shoe selection for compacted base, roller seal checks after night shifts, and pin stretch reports so feeder excavators do not throw a track before mat density crews arrive.

Quarry & Aggregate Plant Plan

Abrasive-face hardness packages, sprocket pitch rematch after measured link stretch, and bonded-warehouse staging aligned to crusher feed cycles.

Urban Demolition & Recycling

High-reach machine track inspections on rubble pads, dust-ingested seal audits, and quick-swap roller kits for constrained city lots.

Bridge & Precast Abutment Support

Ground-pressure-friendly shoe widths around crane exclusion zones, abutment bench rework cycles, and signed wear-survey packs for EPC auditors.

Underground Mining & Tunnel

Compact excavator track kits for tight headings, rock-breaker machine undercarriage PM, and consumable replenishment for confined muck cycles.

Coastal Port & Stockyard

Salt-fog seal packages, corrosion-resistant hardware renewals, and night-shift stockpile reshaping undercarriage support.

Common questions from quarry managers and fleet supervisors

Do you size track shoes to ground pressure or only to OEM catalog width?

Both — applications engineers start from OEM pitch and class, then adjust shoe width and grouser pattern against measured ground pressure, haul-road geology and flotation needs on soft fills.

How fast can you deliver an undercarriage rebuild to a remote quarry?

Complete track groups typically stage within 72 hours to a bonded warehouse, with on-site rebuild crews dispatched the same week when wear surveys confirm pin and bushing life.

Will you train our technicians on pin-and-bushing turn procedures?

Yes — a half-day gauging and turn workshop is bundled with contracted rebuild packages so technicians log stretch consistently across shifts.

Can your parts plan layer onto our current dealer warranty mid-cycle?

We honor remaining OEM warranty terms and stage Hensley-compatible wear components so equipment managers avoid a coverage gap during transition months.

Do you support wheeled excavators or only crawler undercarriage?

Crawler only. Lower ground pressure (kPa) and dig-cycle stability favor crawler excavators for most abrasive quarry and highway cuts; wheeled fleets gain road-travel convenience but sit outside Hensley track-chain, roller and sprocket kits. We issue a written out-of-scope note rather than force a shoe-width quote.

What limits apply before you will lock a rebuild package?

Geology class and measured ground pressure (kPa) must be stated; continuous 24/7 dig cycles without a wear-survey pause will still consume bushing life ahead of the 6,500–8,000 h limestone envelope; and we will not promise hours on granite faces until hardness rematch after a stretch survey.

Do you cover bucket teeth, adapters and cutting edges with the same SLA?

Ground-engaging tools ship on the same hub network; contracted fleets get the same mean-time-to-repair targets for GET change-outs as for roller and sprocket faults.

Without a Hensley undercarriage plan

  • 36h average wait for mismatched track kits
  • $38K lost dig-day revenue when a face excavator sits
  • No bushing-life records ready for EPC audits

With a Hensley plan

  • < 18h MTTR on contracted sites
  • Track groups pre-staged at quarry-belt warehouses
  • Wear-survey packet ready for procurement reviews

Tell us your job-site geology

Share excavator class, shoe width, abrasive index and remaining bushing life — we return a tailored quarry, highway or demolition undercarriage plan with staging notes.

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Describe the excavator class and undercarriage duty cycle